To track orders: You can track your orders here https://Discounttabletennisshop.com/tracking.html Table tennis tables do take a few business days from the time of order to appear in the tracking system. The paddle portion of a table order is shipped separately by UPS and is tracked separately from the table portion of your order. Warranty Support and Freight Damage-To report freight damage or request warranty support. Please prepare photos showing the damage or defect and email to: shop@table-tennis-tables.com Call us toll free at 1-888-644-5660 to confirm receipt of your pictures. We need to have freight damage reported within three days of receipt of goods. E-mail: For general customer service inquiries, or to contact the webmaster if you see any errors on the site and want to bring them to our attention.